Website Support & Maintenance

‚ÄčWEBSITE HOSTING & SUPPORT

‚ÄčFast & Reliable Website Hosting

‚ÄčSuper Fast VPS Server

‚ÄčWe host our clients’ websites on a vps server that is fully managed by us. That means, your website has access to far more resoures than a shared server, giving your website more power to load pages faster. Not only is our server super fast, it is also very secure, so you can enjoy a hassle free experience with your website.

‚ÄčControl Your Website With cPanel

‚ÄčIf you are looking for a package that gives you the freedom to control your own website, we can provide or help organise your own cPanel. Our hosting services will give you access to your own cPanel so you can freely manage your database, files or whatever else you may need to do.We offer a number of hosting packages to better suit your website’s requirements. We provide support & maintenance services on some of our packages for those who don’t really understand what it takes to keep your website online and secure from being hacked.

‚ÄčExpert Website Support

Porter Technology are reliable website developers with an abundance of knowledge and experience migrating, rebuilding and repairing hacked websites. ‚Äč‚ÄčIf you need ‚Äčsupport‚Äč‚Äč ‚Äčthat is high quality and super quick‚Äč, please enquire today!

We provide a number of different services, whether you are looking for someone to provide website support long term or ‚Äčif you require urgent assistance with website issues. We can also host your website on our fast and secure server to avoid any future hassles.

Even if it is outside our business hours and you require urgent website support, please feel free to contact us!

Website Support Pricing

Are you looking for a reliable website host? We can help you with ‚Äčany ‚Äčwebsite issue. We offer fast and high quality support for your website. Our hourly rate for any urgent website issue is $100/hr and also offer monthly website support packages.

We ‚Äčalso offer a full suite of website services to help you with anything relate to a website, this includes helping you acquire your domain name, providing a fast & reliable ‚Äčserver to host your website and offer expert website development services.

‚ÄčFirst Time ‚ÄčOwning A Website?

If this is your first time owning a website, we offer expert services for when you need a complete walk-through to get your business online. ‚ÄčA few of our services include; helping you acquire your domain name, we can design and develop your website, organise your website hosting and provide on-going maintenance and internet marketing.

To get started, simply purchase your domain name from a domain registrar ‚Äčor contact us and we can sort out the rest for you. ‚ÄčIf you would like recommendations for your domain name or are If you are having other issues acquiring your domain name, get in contact with us.

WordPress Themes and Plugins

A plethora of business will get their website developed without a child theme and will lose changes they have made to the look and feel of their website. This is generally due to vulnerabilities in your website (i.e. not patching your website) and certain updates can cause undesired effect on websites which haven’t had these child themes installed. It’s best to choose a web host that has experience developing reliable, beautifully designed and responsive website. If you’re having issues with your website, you want a web host with a good reputation and will respond to support issues timely.

HAS YOUR WEBSITE BEEN HACKED?

Are You Fixing a Hacked Website Yourself?

There is a checklist below of common errors you should check first when you see your site has been ‘hacked’. If you need further assistance in regaining control over your website or fixing undesired effects on your website please give us a call. We are available 24 / 7 and can fix your website for an hourly rate.

A Checklist For When Your Website Has Been Hacked

  • ‚ÄčHave you taken a recent website backup? It is easiest to recover from a hack when you have a recent copy of your website you can revert to.
  • Before attempting to fix your website, I recommend taking a backup of the site before proceeding (even with the infected files).
  • ‚ÄčHave you checked your error log or the developer’s console to see which files are causing the issue?
  • Is there a plugin or theme that needs to be updated? A lot of the time people think there website has been hacked. When it is usually a situation where a plugin/theme hasn’t been updated or a child theme was not created and when the site was updated, changes to javascript and css have been lost causing undesirable effects on your website.
  • ‚ÄčDo you see a white screen when you ‚Äčvisiit your website‚Äč? this is generally a 500 error, which indicates there is a problem with your site connecting to your database or potentially a server timeout has occurred due to a bug.